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Safe Pipelines and 811 in Every Community
BY LINDA KELLNER, CHIEF OF STAFF, NEW JERSEY RESOURCES

Clean, efficient natural gas provides one-fourth of our nation’s energy, serving the needs of almost 70 million customersThe time-tested delivery system used to transport this energy has earned an outstanding safety record.  According to the U.S. Department of Transportation, natural gas pipelines are the safest method of energy transportation. 

Although rare, damage to these pipelines can occur as the result of excavation, worker error and acts of nature.  Potential consequences include fire, utility disruption and environmental and property damage.  To guard against such damages, the natural gas industry invests $7 billion each year in safety measures, following tough federal and state requirements for design, construction, testing, inspection operations and maintenance of pipeline systems. 

But because natural gas pipelines are located underneath most New Jersey communities, safety is a critical responsibility that we all share.  Please help us increase your residents’ awareness that at least three business days prior to outdoor construction or digging, contractors and property owners – whoever is excavating – must call New Jersey One Call at 811 for a free markout of underground utility lines.   

Residents must then wait for the site to be marked prior to digging, respect all marks and hand dig within two feet of buried piping.  Careless digging can damage underground utilities, causing disruption of vital services in your community, as well as property damage and even possible injury.  Taking the proper steps to avoid damage can prevent expensive repairs, project delays and helps ensure service reliability. 

If you haven’t heard about 811 until now, you will.  811 is the new FCC-designated national number that quickly and easily begins the process of getting underground lines marked as the first step in any digging project.  The new 811 number eliminates the confusion of multiple “Call Before You Dig” numbers because it’s easy to use and remember, and is the same in every state.  811 replaces the multiple “Call Before You Dig” numbers that were established by the existing 62 One Call Centers across the nation.  Much like previous “Call Before You Dig” services, calls will continue to be routed to the state’s One Call Center which will then notify the affected utilities, to mark the underground lines. 

Calling 811 is free and eliminates any confusion about who to call. The number is easy to remember and the campaign should help to boost compliance by both professional and do-it yourself excavators.   

According to a recent national survey, roughly half of all Americans are “active diggers” who have done – or are planning to do – some type of digging project at home, yet only about a third of these people have called to have their utility lines marked.  Smart digging means calling 811 before each job because marked lines show diggers the location of underground lines and help prevent undesired consequences.   

Our industry’s research has found that those who dig are aware of “Call Before You Dig” services, but often make risky assumptions about where utility lines are buried or when they should call.  In fact, the survey showed that only 33 percent of homeowner do-it-yourselfers called to have their lines marked before starting digging projects.  Now, with 811 there is no excuse not to call.  Safe digging is no accident, so please help make sure your residents get to know what’s below and call 811 before they dig.   

Linda Kellner is the chief of staff for New Jersey Resources, the parent company of New Jersey Natural Gas, and is responsible for government relations.  She has served as both a legislative and campaign staffer, and previously worked as a lobbyist.

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